Time For You (TfY) Care is an innovative care provider who are using data to run a highly efficient business, helping carers, end users and staff all have a better experience when it comes to providing care to the community.
TfY Care are using Lumen® to monitor their carers in real-time and ensure customers are receiving the correct level of service. The solution has substantially reduced the resources and costs required to manage this work and TfY Care are able to pay their carers 20% more than the industry norm but charging the end customer no more.
We caught up with Melissa Singh, CEO at TfY Care to discuss why she trusted Bellrock Technology to be their technology partner, her hopes for the wider adoption of data and technology in the care industry and how she thinks using Lumen® can set them apart from the competition.